Frequently Asked Questions
Everything you need to know about your HEAVEN MAYHEM experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 14-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, certain products like earrings may be final sale.
How should I care for my jewelry and accessories?
To maintain the quality of your pieces, avoid contact with water, perfumes, and lotions. Store your items in a dry place, preferably in the HEAVEN MAYHEM pouch provided.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.